Disclaimer
The content provided on www.theheartsmystery.com (the “Website”) is for educational and informational purposes only. It is not intended to diagnose, treat, cure, or prevent any medical condition or illness and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
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1. No Medical Advice
The information on this Website is designed to inspire and encourage informed decisions about your health, particularly through holistic approaches. However, it is not medical advice. Always consult a qualified healthcare professional if you have any health concerns, symptoms, or conditions.
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2. Personal Responsibility
By using this Website, you acknowledge that you are solely responsible for any health decisions you make based on the information provided. If you plan to make significant changes to your health, lifestyle, or treatment, especially if you have a pre-existing medical condition or diagnosis, you must consult your healthcare provider first. You also acknowledge that service bookings are subject to approval and may be refused or cancelled at the provider’s discretion.
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3. Not a Medical Professional
I, Hayley Millbank, trading as The Heart's Mystery, am not a medical doctor, naturopath, or licensed healthcare practitioner and do not provide medical advice or treatment. If you suspect you have a medical issue, please seek immediate assistance from a qualified healthcare provider.
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4. No Guarantees
Results from any treatments, advice, or products offered on this Website may vary from person to person. I make no guarantees or warranties about outcomes or effectiveness.
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5. No Liability
The Heart's Mystery, its owner, Hayley and associates accept no responsibility or liability for any adverse effects, damages, or consequences arising from the use or application of any information, services, or products obtained through this Website or linked resources. This includes liability related to refusal of service or withdrawal of bookings based on safeguarding or safety concerns. You agree that any use of the Website’s content and services is at your own risk.
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6. Third-Party Links
This Website may contain links to external websites or resources. I am not responsible for the content, products, or services on these external sites, and inclusion of links does not imply endorsement.
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7. Insurance Information
I hold professional indemnity insurance with Westminster Insurance for the treatments and services provided. This insurance protects both myself and clients in relation to the provision of services but does not cover medical diagnosis or treatment.
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8. Right to Refuse Service and Safeguarding
I reserve the right to refuse, cancel, or withdraw any booking or service at my sole discretion to ensure the safety, well-being, and comfort of myself, my family, and other clients. This includes circumstances where I have concerns related to safeguarding, client behaviour, or potential risks. By booking services, you acknowledge and accept that your booking may be declined or withdrawn without detailed explanation, and any payments made will be refunded promptly.
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By using this Website, you agree to this disclaimer and acknowledge that you have read and understood its contents.
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Last updated: 27 June 2025

