Disclaimer

The content provided on www.theheartsmystery.com is for informational and educational purposes only. It is not intended to diagnose, treat, cure, or prevent any medical condition and should not be considered a substitute for professional medical advice.

​

1. No Medical Advice

The information and services offered are rooted in holistic and wellbeing practices and are not medical care. Always seek advice from a qualified healthcare professional if you have any medical concerns, symptoms, or conditions.

​

2. Personal Responsibility

By using this Website or booking a service, you acknowledge that you are responsible for your own health and wellbeing decisions. If you have a medical condition, diagnosis, or are under medical care, you should consult your healthcare provider before booking or using any services or products.

All service bookings are subject to suitability and may be declined or withdrawn where appropriate.

​

3. Practitioner Scope

I, Hayley Millbank, trading as The Heart’s Mystery, am not a medical doctor or licensed healthcare practitioner and do not provide medical diagnosis or treatment.

​

4. No Guarantees

Responses to wellbeing services and products vary from person to person. No guarantees are made regarding outcomes, results, or experiences.

​

5. Limitation of Liability

To the fullest extent permitted by UK law, The Heart’s Mystery is not liable for any loss, injury, or adverse effects arising from the use of this Website, its content, products, or services, except where liability cannot be excluded by law.

This does not affect your statutory rights.

​

6. Third-Party Links

This Website may contain links to external sites for additional information. I am not responsible for the content or practices of third-party websites.

​

7. Insurance

I hold appropriate professional insurance for all services offered.
This insurance does not replace medical advice or cover medical conditions.

​

8. Right to Refuse Service & Safeguarding

I reserve the right to refuse, cancel, or withdraw services where I believe safety, wellbeing, or safeguarding may be compromised. Where a service is withdrawn by me, any payments made will be refunded in line with my Terms of Service.

By using this Website, purchasing a product, or booking a service, you acknowledge that you have read and understood this Disclaimer.​

​

Last updated: 3 February 2026